Quality of Business Quiz

1. Which of the following impacts your persistency?

a) The number of life applications submitted
b) The number of applications that go Not Taken
c) The number of submitted applications rolling off
d) a, b, and c
e) None of the above

2. If your persistency was below the company standard, what could you do to correct the situation?

a) Get more policies issued without stop signs
b) Get Lapsed cases re-instated
c) Both a and b
d) None of the above

3. Which of the following impacts your Taken Rate?

a) The number of NTOs rolling off
b) The number of new applications submitted
c) The number of Submitted cases rolling off
d) Both a and c
e) a, b, and c

4. How long do NTOs and Lapsed cases impact you negatively?

a) 12 months
b) 17 months
c) 24 months
d) None of the above

5. If you wanted to know what Lapsed or NTO cases were going to impact your Persistency, Taken Rate and QBI for the current month, which daily blast report month would you use?

a) The previous calendar month
b) The next calendar month
c) The current calendar month
d) b and c
e) None of the above

6. How many new life applications must be written to offset one NTO?

a) 6
b) 10
c) 22
d) It depends